Conflict forms a part of interpersonal relationships that is unavoidable in everyday life. Individuals cannot choose in which conflicts they will be involved, but they can choose ways to respond to conflict. Young people often respond to conflict through violence because they lack appropriate social skills; it is thus necessary to teach them social skills in the same way as all other skills are taught. In doing so, peer mediation can play an important role. It represents a process of non-violent conflict resolution among the young and can simultaneously equip young people with social skills for non-violent conflict resolution.
Keywords: conflict, conflict resolution, peer mediation, bullying.
Ph.D. Mateja Pšunder